Completed

Business Analyst (Intern) — Talent Strategy & People Analytics

Mercer (Career Team) 2025.12 — 2026.03
Talent Assessment
Competency Modeling
People Analytics
360 Feedback
Psychometrics
Talent Mapping
Succession Planning
Data Analysis

Talent Strategy · Capability Modeling · People Analytics · Organizational Decision Support

What I Worked On

Worked on talent assessment and organizational decision-making projects across multiple industries (e.g., manufacturing, healthcare, finance), focusing on translating business needs into structured talent evaluation systems: • Talent Modeling & Evaluation Framework Design - Built competency models and talent profiles aligned with business strategy and role requirements across different organizational levels. - Applied psychometric tools (MPM) and 360-degree feedback to evaluate leadership, behavioral competencies, and growth potential. - Contributed to designing standardized evaluation frameworks to improve consistency in talent assessment. • People Analytics & Data-Driven Talent Insights - Analyzed 10,000+ talent assessment records, segmenting by function, seniority, and performance groups to identify capability gaps and high-potential talent. - Conducted multi-dimensional analysis to uncover differences in leadership, execution, and development potential across groups. - Translated raw assessment data into actionable insights for talent decisions. • Talent Mapping & Succession Strategy - Supported talent mapping and 9-box analysis to identify high-potential individuals and build talent pipelines. - Contributed to succession planning and development recommendations for promotion and leadership cultivation. - Assisted in linking individual capability profiles with long-term organizational needs. • Project Execution & Stakeholder Coordination - Participated in end-to-end project delivery, including assessment setup, progress tracking, and data quality control. - Collaborated with clients to align evaluation logic with business context and organizational structure. - Ensured accuracy, reliability, and usability of assessment outputs in real decision-making scenarios.

Key Takeaways

• Talent evaluation is fundamentally a modeling problem: translating abstract qualities like “leadership” or “potential” into structured, observable, and comparable dimensions is critical for decision-making. • Data reveals patterns, but interpretation creates value: large-scale assessment data alone is insufficient—meaningful insights come from linking patterns to business context and organizational strategy. • High-potential identification is multi-dimensional: performance, learning ability, behavioral traits, and growth trajectory must be considered together rather than in isolation. • Capability gaps are often structural, not individual: differences across teams or layers often reflect organizational design, role expectations, and incentive systems. • Standardization improves fairness and scalability: structured frameworks (competency models, 9-box grids) reduce bias and enable more consistent talent decisions. • Talent decisions are inherently uncertain: frameworks and data reduce ambiguity, but judgment and contextual understanding remain essential. • The intersection of business and people is where real impact happens: effective talent strategy requires understanding both organizational goals and human capability at the same time. • Early signals of potential are often behavioral: learning speed, adaptability, and problem-solving approach provide stronger signals than static credentials.